At Uniting Communities, people are at the centre of everything we do. We are committed to providing a high level of service that is positive, supportive and delivers the assistance you need. So that we can continue to develop and improve our services, we welcome you to provide feedback, a compliment, a complaint or a suggestion about your experiences with Uniting Communities. We have a process to ensure that your feedback is handled appropriately and in a timely manner. All feedback is treated confidentially, and will be recorded as part of our quality assurance process.